Case Studies

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London charity case study

In this charity case study, customer service was the key component to improving credit and facilities.

Ipswich Furniture Project

This community case study, describes a second-hand furniture shop and registered charity in East Anglia. They wanted to improve their customer service by taking debit and credit cards, but couldn’t decide how best to go about it.

My Care charity case study

A local care charity wanted to trial online services in their shop, but their bank wouldn’t provide them with a unless they agreed to a three-year contract. The charges for the terminal (and the associated transaction costs) were very expensive.

Childrens Charity Case Study

This children’s charity case study looks at a multi-site national charity collecting donations via a GPRS machine. With five regional locations and numerous regional and national donor events, they needed a system that would encompass all their requirements

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