Card processing for a care charity: case study
Profile:
A local care charity wanted to trial online services in their shop, but their bank wouldn’t provide them with a Chip & PIN terminal unless they agreed to a three-year contract. The charges for the terminal (and the associated transaction costs) were very expensive.
The issues:
With the average member of the charity being 67 years old, they were unsure whether the terminals would be effective, and as a result they continued to only accept cash and cheques.
The Cardsave Community solution:
Cardsave Community understands that care organisations, like the one in this charity case study, don’t want to tie themselves into lengthy card processing contracts, and can’t take on excessive costs.
By providing contracts for a minimum of just 12 months, the care charity didn’t need to sign up for a lengthy period. Extremely competitive rates designed especially for charities, NGOs, not-for-profit and third sector organisations keep costs down.
Cardsave Community solutions are also PCI-DSS compliant, meeting the highest industry security standards. And, perhaps most importantly to the charity’s CEO, they were able to talk to us face to face. Cardsave Community experts visited and explained how it all worked. We also took care of all the set-up and the CEO now has a named contact who understands their concerns, should anything need to change in the future.
Conclusion:
Since working with Cardsave Community, this care charity has started to see a significant increase in income – with the majority paid for by credit or debit card. The online solution has also helped to cut back on administrative processing, freeing valuable time for volunteers to work in other areas.
