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ACQUIRER

A financial institution that undertakes the total organizations and technical relationship with a merchant at any particular outlet on behalf of a card scheme. This includes marketing the card scheme, supporting the merchant and settlement of transactions. A financial institution that contracts with the merchant to collect funds from credit card issuers for goods sold that are settled by credit and debit card.

ACQUISITION

The process of recruiting new customers, i.e. cardholders for Issuers and merchants for Acquirers. It includes marketing, processing applications and agreeing a contract with the customer.

AMEX

American Express.

APACS

The Association for Payment and Clearing Services – the body responsible for matters relating to money transmission and payment clearing activities generally in the UK.

ATV

Average Transaction Value or ticket value.

AUTHORISATION

A process whereby a credit or debit card transaction for a specified amount is approved, referred or declined by a card issuer or an acquirer on behalf of a card issuer.

AUTHORISATION CALL

A telephone call made from a point of sale to obtain authorisation for a transaction.

AUTHORISATION CODE

A code which is generated by a card issuer or by an acquirer on behalf of a card issuer when an authorisation request is approved.

AVS

Address Verification Service – verification of the numeric elements in the cardholders billing address.

B2B

Business to business transactions.

BACS

Bank Automated Clearing System.

BANKING DAY

Any day other than a Saturday or Sunday or a Bank Holiday.

BANKING WINDOW

A term specific to merchants with on-line terminals. A merchant has a time period (say 16.00 – 19.00) allocated to them. During this time period, they may perform their End of Day reconciliation with the host system. If the merchant forgets, they are automatically “cutover” after the end time (19.00 in the above example). After the merchant or system banking window, subsequent transactions will be logged on the next trading day.

CARD ISSUER

Institution who issues the payment card to the cardholder.

CARD SCHEME

e.g. Visa, MasterCard, AMEX, Diners, etc.

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